Brenham, United States
507 Hwy 290 E
N/A
+1 8003922202
Wheelchair-accessible entrance
I was impressed with how fast my claim was processed. Never having undergone a situation like this before, there were several things about the claim process I was unfamiliar with or had an incorrect idea of how it worked. My adjuster was patient with me and explained everything in layman's terms so I could understand perfectly the steps that lay ahead. I was very pleased at the outcome.
like
I had Germania Homeowners policy for 13 years, when I had a claim it was the worst experience of my life. Horrible customer service -communication with my agent during the claim was minimal and I had to contact his supervisor numerous times to get a response. They fought with the contractor and delayed progress to the point the contractor left and went to another job for 6 weeks. I couldn't stomach giving Germania another penny after my claim was finally complete. I am now a happy customer with another insurance company. Tony Cole and Jeremy Hardwick you are the most worthless people I've ever dealt with.
No complaints at all only praise for everyone involved in any claim I have ever had.
Solid Texas based business , good customer service , promptly handles claims ,listens to customer concerns . Very satisfied over the past 25 plus years as a customer . THANKS
We have been Germania customers since 2002 and have always been very satisfied with the service we receive.
Deli
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