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I'm a trader and I use briants very regularly. They always have plenty of stock and are they can't be more helpful especially alen who is in the shop on the right as you walk in. Gentleman. Would highly recommend briants.
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This is a business you can surely trust in my experience. I bought a battery for my mower online at a clearance price back in April. Lockdown meant I could not get it fitted by my mower repair man till mid-July. He informed me the battery wouldn't hold a charge - it was probably out of date. I relayed that information to Briants who immediately refunded the cost of the battery without question. How refreshing it is to find there are businesses that still have the highest values and best standard business practice. Thank you, Briants, on more than one level.
Purchased from there e-bay store and very pleased with product and speed of delivery, now I have there website will definitely be using again.
I've been using Briants for some years now and have always found their service and customer support to be excellent. Last year I bought a Honda Miimo robotic mower and during the purchase and set up Simon skilfully guided me through everything. We recently had a minor hitch and on cue Simon was there to fix the issue and get my Miimo back to work. You can't put a price on great customer service and you can always rely on Briants!
Simon was the Briants representative who installed my Honda Robotic Lawnmower. He did an excellent job instructing me how to use it and ensuring that I was satisfied with the operation of the mower. I think I tested his patience to the limit but he took time and trouble to ensure I was satisfied. MJG
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