Brighton, Canada
15231 Little Lake Rd
N/A
+1 6134759802
Wheelchair-accessible car park
After I was rear ended, the OPP called Wielenga. When Alan arrived he asked where I wanted my car towed to. As I hadn't talked to my insurance company yet, I asked him to tow the car to his POUND and I would be in touch with him that afternoon or the next day and tell him where the car should go. My Claims Adjuster requested the car be taken to CarStar in Trenton. I attempted to contact Alan. There was only an answering machine on his number. My Claims Adjustor stated that he was having the same problem. 7 days later I have learned that Alan Wielenga is holding my car ransom for outrageous fees that must be paid by certified check or he won't release my car. I can not believe that this man has an OPP contract.
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I took my vehicle to Wielenga to have the rear pads & rotors replaced, and an oil change. I have a great deal of experience with auto repairs as my father is a mechanic 2 hours away from this location and worked with him. I always do this work myself, however, due to a severe back injury I was unable. Wielenga shop rate is 80/hr which is a fair price. But they charged 3 hours labor for a job that realistically should have taken 1 to 1.5 hours. All parts and oil we're supplied. He clearly TRIED to take advantage of me.
They worked on my first motorcycle for me years ago, safetied it and it ran excellent! Going back to him again soon.
I had a very unpleasant experience with Wielenga Motors. We were in a minor accident which resulted in our car needing a tow. We had called CAA and a driver was on his way, but a police officer called Wielenga motors who was just around the corner as the officer felt we were in an unsafe location which I understood. However Alan was quite aggressive with the whole situation and not transparent with what he was doing. He then charged us over 700.00 for a 5 minute tow and would not move his truck until we paid. The situation was very unnerving and we felt taken advantage of.
Tow truck came very fast after it was called, Alan was super kind and understanding throughout the whole situation, and he got my vehicle back on the road in minutes! 5 stars for sure!
friendly, easy going, helpful staff
Deli
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