Brockton, United States
435 Westgate Dr
N/A
+1 5084840010
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
My sister and I were in the store with a few friends. As we were waking to checkout the manager came up screaming about how no one was up front helping customers...mind you we were the only ones in the store. A young woman came up to help (who’s shift ended at 8) after checking us out at 8:15 she got prepared to leave when the manager asks her to stay so he can move a treadmill. She POLITELY states that she can not and her shift already ended and that she has to go. The manager proceeded to yell at her, as customers (us) were right there saying “do whatever you want I don’t care I can’t make you stay”. Not to mention there was one other young man up front who could help the ZERO customers in the store if necessary. This was totally unprofessional and we were all so upset that he spoke to her that way as we were standing right there. We told the girl that she should go home and not stand for that kind of disrespect. No manager should talk to his staff that way in ANY circumstance especially with customers right there.
like
Well stocked for most of the items, customer service is good. Bike section is empty
The new location at Westgate Mall is perfect. They are right in the mall now, next to Burlington Coat Factory. Alot selection and the staff is always available to help.
Lots of good athletic wares, shirts shorts sneakers, jackets, lots of kids stuff
My trip took me longer than expected...I was looking for a Pats hat...the guys at the greeting area told me they were out. I found a black and white one, luckily I asked Kayla at the register if she could check another location to see if they had the one I wanted which was red, white & blue. She pointed me in the right direction and then sent Angel to help me find the hats. So glad they were both so wonderful and helpful...if it had been up to the two greeting the customers I would still be there looking or had gone to another store. It's simple like Bill says:\Do your job\ we would all be greatful if you do.
Deli
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