Broken Arrow, United States
201 W Broadway Ave
N/A
+19182514082
Hideaway Salon is a lovely salon with professional stylists who are up to date on products, techniques and styles. They listen and don’t make promises they can’t keep. Tammy Wright has been my stylist for several years, and I always leave happy. She has helped me “freshen up” my style and my color without giving me something more high maintenance than I want. This salon is the absolute BEST I’ve ever found.
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[PICTURES] Absolutely awful customer service. If you expect to be yelled at and flipped off by the hairdressers, this is the place for you. A friend of mine recently got her hair done here and the hairdresser, to put nicely, did not do the best job. The color was splotchy and the cut was uneven and choppy. She paid over 100 and the hairstylist actually charged her extra for using extra product during the process. For support, I went with her to the salon to see what we could do to get a partial refund (she had an appointment at another salon set up to go get it fixed). I expected some level of professionalism but BOY, we received the complete opposite. While the hairdresser who did her hair pulled us out and explained what had gone wrong with her hair, the manager of the salon came out and begin yelling at us, demanding what was wrong. Aren't managers supposed to deescalate bad situations? And if the hairdresser knew what had gone wrong with her hair, why didn't she initially try to communicate that with her client (my friend) and tried to come with another solution instead of doing a botched job? Eventually we got our refund, only a measly 40. When I thought the nightmare was over, ANOTHER hairdresser who had ABSOLUTELY NOTHING to do with the situation came out and yelled at us as we were leaving, \Don't ever come back again!\ and some other unprofessional, rude comments. On top of that, she gave us the bird. Absolutely terrible experience and it's unfortunate because this fiasco could have been avoided if a little bit of professionalism was exhibited. Obviously, it does not exist here. Go at your at your own risk.
Moved here recently from Florida and in search of a great salon. Heather colored and cut my hair to perfection. I got lucky finding her as my new hairdresser and this salon! Highly recommend.
I don't get my hair cut very often , but when I do, it's Tammy to the rescue! I have thicker naturally curly hair, and she always knows how to cut , thin, and layer my hair! I barely have to say anything ! She just knows!
Fantastic and fun salon! They really care about their clients. I get nails and hair done there. Jessica is an amazing stylist. My color is gorgeous! Perfect for me, and my style is exactly what I want. She’s both artistic and highly skilled. She’s a terrific stylist, great colorist, and is excellent with working on every hair type you can imagine. The salon has a great, fun vibe. I always enjoy going there. I’ve never seen anybody treated with less than the utmost respect. They value their clients like crazy! One of my favorite businesses!
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