Bromley, United Kingdom
82A West St
N/A
+44 7401180756
Alex did a good job overall, but there are some things to improve on. Pros: - polite, good communication - good clean inside kitchen cupboards and wardrobe Cons: - oven and microwave were cleaned, but not to the level of professional oven cleaner I used last time - some windows, when opened, had old dust on frames, even though I specifically asked for them to be cleaned. Window glass clean is included, but inside window frames isn't included by default - I had to ask for it and only some of the windows were done in the end.
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Me and my partner got in touch with this company to do an end of tenancy clean on our property. We tried to enquire what it involved and tried discussing with them what it would include. We were told \we do a full clean of the house top to bottom for 190\. So we agreed to this. What a scam artist. When he arrived at our property to do the clean - which was two days before the tenant moved in, he rang us to tell us the clean would be more. He said he would have to charge an extra 30 to clean the conservatory, an extra 15 for the fridge, an extra 10 because the fridge freezer was dirty (YEAH I KNOW - GOD FORBID A CLEANER HAVING TO CLEAN SOMETHING DIRTY), and then extra to clean the blinds. Because it was so close to the tenant moving in, we had no choice but to pay the extra - which they demand before they start cleaning. They level to which they then proceeded to clean the place was poor. There was cobwebs, dust and marks everywhere, and they failed to clean the blind. We then told him that it was unacceptable and he needed to do a proper job, said he couldnt come back until the evening after the tenants were due to move in. So we ended up having to pay for another cleaner to go over the property and do it properly. That cost us another 150. We asked this guy for a refund, and he has obviously refused. Avoid this company at all costs.
Highly recommend! This company does an excellent job! We have used 3-4 professional cleaning services in the past, and none can compare to the attention to detail that these guys have.
Mark and Austin do excellent Work! Every time I come home from work, I feel relieved and stress free knowing and feeling how clean the house is! I never have to worry about them in the house while we are not there, true professionals! Nothing feels better than a clean bathroom I didn't have to scrub! highly recommend!
Professional company, very detailed list of what they are supposed to clean and when for detailed cleanings. One of the most important things are that the employees are THEIR employees! They are trained and insured. Owner is very professional and relies on great customer service to hit your satisfaction. Would highly recommend.
Deli
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