Bromsgrove, United Kingdom
11 Kidderminster Rd
N/A
+44 1527868000
Dog friendly company always most important to me. Nice staff always cheerful soon I give 5 *****
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I booked a taxi but forgot to request a contactless payment option. I then called back to make this request, as I don't carry cash. The operator informed me this would be fine but when the taxi arrived I was informed this message had not been relayed to the driver and he did not take card payments. I was driven to a cash point that charges 1.50 for withdrawals. After my journey was over I received a text from the company informing me that it was possible to pay via their app to avoid using cash during a pandemic. Poor communication and a frustrating journey; I will not be using this company again.
disappointed with driver, who lied about me not giving him the money when he dropped me to my house? Unacceptable how my boyfriend has had to pay extra to use the company because the driver lied and said I didn’t pay and he just drove off? Also how if my boyfriend didn’t pay the extra amount then they would ban him from using all taxi companies! I would like to leave a proper complaint and speak with the owner
I have used BTC several times. The online booking service is hassle free and text updates are very useful. An all round great service, reliable, professional and courteous. Highly recommended.
brilliant servise always on time, very helpful and reliable, we will definitely be using them again and again I recommend them to everyone .well done and thanks for brilliant service
Deli
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