Bronkhorstspruit, South Africa
43 Church St, Erasmus,
N/A
+27139326400
The service I got there was perfect, very friendly stuff (Andres Masombuka and Santie) I really had a great time and had a nice experience thank you ️
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They listen to what is the problem and they are willing to go farther to search what is exactly is the problem.
Great friendly service from Hendri in sales. They will most definitely see me again.
Towed my Ecosport there after a breakdown. Told them to investigate and repair a loud knocking noise from the front left wheel as well. Took them over a week to install a new alternator and two stabilizers. Knocking sound still exactly the same, so they didn't even bother to make sure that their "repairs" solved the problem...
I'M VERY UNHAPPY WITH TREATMENT I GOT FROM ONE OF THE SERVICE ADVISOR (ERICA) AT FORD BRONKHORSTSPRUIT TODAY 30/01/2020 . I CALLED TO BOOK IN A VEHICLE IN FOR SERVICE AND SHE SAID SHE IS FULLY BOOKED AND CAN'T HELP AT ALL AND ONLY NEXT WEEK FRIDAY. I BOUGHT MY VEHICLE AT HOFFELDT AND ALWAYS SERVICE THERE AND SHE DOESN'T EVEN CARE IF I GO TO PRETORIA OR NOT SHE JUST "SAID IT'S OK IF I GO THERE BYE''. I'M CURRENTLY WORKING AT A DEALERSHIP AND WE NEVER SAY THAT TO OUR CLIENTS BECAUSE WE RETAIN OUR CLIENTS. WHAT SHOULD HAPPEN TO ME VEHICLE FOR THE NEXT 9 DAYS ? PLEASE TEACH STAFF HOW TO HANDLE LOYAL CLIENTS.
Professional and go the extra mile for clients
Great service from Ben. And team when i bought my focus and the explained every thing i needed to know at 7 o'clock at night. Well done
Dewet Meiring, you are a star! Great service, excellent advise and you went above and beyond to make our vehicle buying experience seamless and an absolute pleasure, well done and keep it up!
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