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Brooklyn Cooperative Federal Credit Union

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Brooklyn, United States

brooklyn.coop
Federal credit union· ATM· Credit union· Loan agency· Banks & Credit Unions· Financial Advising· Tax Services· Mortgage lender

Brooklyn Cooperative Federal Credit Union Reviews | Rating 4.4 out of 5 stars (5 reviews)

Brooklyn Cooperative Federal Credit Union is located in Brooklyn, United States on 834 Dekalb Ave. Brooklyn Cooperative Federal Credit Union is rated 4.4 out of 5 in the category federal credit union in United States.

Address

834 Dekalb Ave

Phone

+1 7184188232

Accessibility

Wheelchair-accessible entrance

Open hours

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C

Cristal Calderon

Tammy W. IS A TREASURE HERE!!!!!!!!!!! I have been banking at a corporate bank for maybe 19 years — A friend recommended I come see Tammy here instead of my usual tax preparer. I have NEVER received this caliber of customer service and I am now planning on utilizing ALL of my financials services here! THANK YOU SO MUCH, TAMMY!!

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Theo Davis

I love the whole staff. The best bank I had so far.

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coco

I had an account with them for a short while. It really irritates me how these banks call themselves a coop but they act more like cold banking institutions. I can easily open accounts with way more convenient banking. Anyway I had several times where the lack of care exceeded my expectations. This is Brookyln. And members of the community who CHOOSE to put their money here should at least have a functioning bank with warmer experience. The COVID hours have been extremely inconsiderate to working families. The rude manager even more inconsiderate of working families. She said if I don’t like the hours come earlier. Before I spent time and money coming into the branch I called verified I could get a blank cashiers check. I get there and I’m told I can’t. When I closed my account the rude manager didn’t show me any reason to stay. Her cold stare just solidified my reason to close. On two other occasions I tried to visit and they was closed. Their mobile site wasn’t updated with info such as being closed Wednesday & the Saturday of Memorial Day. When I called they literally argued that I was wrong until finally they verified I was right. The mobile site wasn’t updated. Their mobile app is seriously behind in banking like my other coop I bank with. And the fees are nothing to be excited about. Costs me 25 for every application when my other coop 5. This is not a coop nor are they in the network of NYC coops. This is not liberating the Black community. Bank small but not here. I went to Carver bank and got the checks I was looking for with more convenient banking.

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elleona nyc

I am so grateful for this credit union! I haven’t taken advantage of the workshops etc yet but they are a true community bank. I’ve always been helped with excellent customer service whether by phone, email or in person. Managers Rebecca and Manny have both helped me immensely and and other staff in both locations are always friendly.

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vee Smith

My Dad had an account of 500 in which he never touched (2018). He had been back in forth in the hospital with health issues between 2018-2019. This account has been expuged by the Credit Union theirselves. They were deducting 15.00 and 17.00 for maintenance fees till all the money in his account was gone. When he was well enough, he went to see about his account and they told him his account was close and there was no funds and that his account was old. \Please be aware of this information\!!!! I thought financial institutions help grow your hard working not dispel it. (WATCH OUT FOR MAINTENANCE FEES) :-(

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