Brooklyn, United States
185 Montague St
N/A
+1 7186368746
Toilets
Wheelchair-accessible toilet
Dr was very thorough and attentive with my 7 year old son. He was comfortable and enjoyed the visit. The staff member i dealt with was very polite and efficient. Temperature taken before entry into office, hand sanitizer at entry, masks were worn by all staff and waiting area sectioned off to ensure social distancing,
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My son is 30 years old now. His name is Robert. She is the best Dr in the world. She was there my son whole childhood. It was a blessing to have her there .
She may be a great doctor but her time management skills are awful. My husband went to her Saint Nicholas location multiple times waiting for 1-2 hours past our baby’s appointment. I tried to understand being that we liked her. Until, I took my son to his appointment that was scheduled for 6:30 PM. I called the receptionist if I could get there a little earlier and she said it was fine. I arrived at the clinic at 5:30PM checked in and grabbed a seat. Not one time did anyone come to check on me. 6:50 came around and I approached the receptionist to see how much longer it would be because I had to go. She simply said ok, no explanation nothing. Pretty much letting me know that I can leave. (Talk about customer service). So I ask again how long the wait will be since it’s already past the appointment and at that point she catches an attitude and yells “I can’t control that.” The doctor comes out, automatically insinuates at states that I am a walk in. I let her know that I am not and that I’ve been waiting past my appointment time. She says she almost done, no apology. Nothing. I sit back down and notice that they had just started taking vitals which means that this appointment was just starting. I left. There is no reason why you didn’t check on someone that you knew was waiting for you hours on end, never even apologized for the wait and when the person states that they have to go you simply say ok. Change your staff and work on your time management. Why are you with a patient for almost 2 hours? Unbelievable.
She was great with my son. The only doctor that he felt comfortable going to. She also educated us on how to care for my son.
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