Bryan, United States
2806 E 29th St
N/A
+1 9797768330
Toilets
Wheelchair-accessible toilet
Am seeing Dr. Kuhl for macular degeneration. All of his staff is fantastic! Very patient through all tests needed. Dr. is very personable and informative. Had to start injections in eye. Dr. Kuhl made experience less frightening and is very good at his job.
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Everyone from the receptionist to the doctor himself made me feel at ease and comfortable. I was seen in the Huntsville office which seemed very high tech. The techs were kind and considerate and Dr. Kuhl was friendly and took the time to explain my condition and answer my questions. I highly recommend Dr. Kuhl at the Retina Center!
Dr. Kuhl is a wonderful Retina Specialist who performed Retina Reattachment Emergency Surgery on Aubrey Skeen, and we are so very grateful. He and his staff at the Retina Center and St. Joseph Hospital are the best one could ever ask for, keeping us informed throughout the procedural process. Thank you so much!
Office staff unhelpful in time of need and made judgements on pt who was stressed and concerned about eye health. Later scheduled pt to be seen then staff lied about scheduling the pt. Called Baylor Scott and White in Temple and had a wonderful experience. Worth the drive to not have to see this office again
I WAS VERY VERY DISAPPOINTED WITH THE OFFICE MANAGER ON HOW SHE WAS RUDE; INSENSITIVE; UNPROFESSIONAL; AND (LACKED HUMAN RESOURCES TRAINING) ON DEALING WITH PEOPLE WHO HAVE FACED FINANCIAL AND MEDICAL EMERGENCIES. SHE CONSTANTLY INFERRED THAT MY WIFE NEEDED TO BORROW MONEY FROM A 2ND PARTY, WHICH WE NEVER DO. MY WIFE AND I HAVE GOOD CREDIT, AND PURCHASED A BRAND NEW HOME HERE IN BRYAN, BUT ENCOUNTERED 4 MAJOR MEDICAL FINANCIAL BURDENS THAT WE KINDLY ASKED FOR A (2-DAY PROMISE-TO-PAY) WHICH WAS DENIED ! WE ARE RETIRED AND ON SSD. ADDITIONALLY, SHE APPEARED TO BE VERY IMMATURE , IN THAT, SHE VERY [ \ COWARDLY WALKED IN AND OUT \] OF THE OFFICE ON MY WIFE, TRYING TO GET THE DOCTOR TO INTERVENE ON A FINANCIAL ISSUE THAT SHE SHOULD HAVE TAKEN CARE OF HERSELF. BUT DUE TO HER INCOMPETENCE, SHE (RUDELY) AND DELIBERATELY WAS IGNORING MY WIFE THROUGHOUT THEIR CONVERSATION. FURTHERMORE, I AM IN SEARCH OF ANOTHER RETINA SPECIALIST, AS A RESULT, OF HOW MY WIFE WAS TREATED BY THAT OFFICE MANAGER, NAMED, ROCHELLE, AND SUBSEQUENT, TO THAT VERY STRESSFUL ENCOUNTER SHE PUT MY WIFE THROUGH, WE RETURNED WITH THE ENTIRE [ \CASH AMOUNT\ ] FOR THE EMERGENCY SURGERY, AS IF THE FACILITY WAS ABOUT TO GO [\BANKRUPT\] IF WE DID NOT PAY THEM IMMEDIATELY ! LASTLY, I WILL NEVER RECOMMEND ANYONE TO THIS PLACE DUE TO THE OFFICE MANAGER, ROCHELLE, WHO WILL CAUSE DR. KUHL TO LOSE NUMEROUS PATIENTS AS A RESULT OF HER VERY UNPROFESSIONAL MANNERISM AND LACK OF MANAGERIAL COMPETENCE ! Sincerely, A VERY UNHAPPY NEW PATIENT
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