Aurora, United States
17300 E Keystone Blvd
N/A
+1 7208440800
Always professional, friendly and informative. The maintenance team for our unit is amazing. The office staff have implemented protocols to help everyone through the Pandemic and we are so thankful for them.
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***Maintence experience*** I have lived in base housing for almost a year now. I just put in a work order today (January 9, 2020) for a few things. My disposal stopped working, leaking kitchen sink faucet, broken rail on a kitchen counter drawer, and front living room blinds. I did not know that the faucet was considered an emergency and someone had to come within 30 minutes. Bill arrived and he was nice and friendly. He took care of the disposal and tightened the faucet and said he would come back to fix the drawer since they had a mandatory meeting. He came back after the meeting and I had to run some errands and I informed him that the faucet was still leaking. I came back home an hour later and I had a brand new kitchen faucet, brand new cordless blinds, and my kitchen drawer was fixed! Bill left a nice note and I just wanted to express my appreciation to Bill for fixing my requests, especially in a timely manner. Great first experience having to do some work orders and Bill definitely exceeded my expectations. Thank you so much!
One of my rooms up stairs literally has frost coming up from floor and through walls the lack of insulation and poor build quality. Also the furnace and water heater are housed in an outside closet which is about the stupidest thing I've ever heard of in Colorado. Many other negative things but don't care to list it all now.
They have the worst communication ever. I will be PCSing in a couple of months and still not sure of the status of my living arrangements with them. I have tried calling and sending multiple emails but they have not responded. This is very unprofessional in a business and especially a military business that ideally should be focused on the wellbeing of their members. Very unsatisfactory.
Insulation isn't the best we had a 3b2.5bth house on Keystone. The kids room never heated properly but our room was always a heating nightmare. Utilities are higher than average we lived off base by Southlands and our utilities never got over 100 during the winter & it was the same house size. I would suggest getting thick curtains and led lights if you do decide to live here it might help but don't quote me on that. Just to put perspective we only own one TV and always turned off our lights in every room kept the heater at 67 during the winter 65 at night with many blankets and off for the summer. Dog poop almost any part of the community housing lawns, trails and sidewalks. Paint chips really easily my fire alarm goes off randomly as well. What could you expect it's a basic house with a luxury cost. Don't believe me if you go on FB groups you'll notice more sales of things when the bills are a bit high or bha/rent goes up (It's kinda of an unsaid thing) If you're moving here because of the community I can tell you right now it's not the best, there isn't much going on actually almost any event gets cancelled for weather reasons or they run out of supplies within 30min. Maintenance is okay just depends on the street you live on. The housing gym is not the greatest but the gym on base is a bit better. Dog park is a fence area and the community garden right next to it but it always smells of dog poop. I know there's a list to move on base and they do prioritize those pcsing here to Buckley but if you are living off base and move onto you'll be on there for months just remember there are other great places to live. The local public school for housing is Mosley which isn't the best after 4th grade or anything child who needs an IEP. During the summer sprinklers are constantly on even during raining days it floods the backyard and sometimes the street.
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