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+441224713927
Been with this practice for about 3 years and always very helpful staff. Doctor McMann is great with my daughter and receptionist Debbie is a pleasure to deal with. Had problems collecting a prescription from the chemist and Debbie was more than willing to sort it quickly and efficiently for me. Very happy.
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I wanted to pop a review on to say thank you to the staff at Gilbert road. I have seen the district nurse several times and she is always so supportive and always keeps me well informed on the process that is going. One of the reception staff aswell even notice id been sitting and waiting a while and checked (i actually had arrives 10mins early and the nurse was running 10mins late so it looked longer that it was)
complaining on my own and behalf of a close friend. the doctors here should NOT be allowed to treat people. do not use this doctors as you will not get the right help from them. they will not listen to you. SWIM had an appointment after trying to overdose and what he took made him shake and the doctors called him a coward and that he was abusing drugs when in fact it was due to a suicide. i have also had a sister with a broken pacemaker get told there is nothing wrong with her and she is just lazy. SWIM’s life could’ve been lost and the doctors here are making assumptions and not listening. they NEED to be stripped of their ability to treat patients. i have had countless issues with multiple doctors who work here. i STRONGLY urge you to try find another GP to go to and get the proper and professional help we deserve. I am disgusted and embarrassed.
I have to comment on how good the staff are here. The receptionists are the most helpful lovely staff I have ever known at a doctors surgery. The doctors are professional and helpful.
Took two weeks to get a referral to clean out ears as they don't have the equipment themselves. Had to phone 8 times back and forth and eventually found out they never put the referral through after all. If something this simple and minor is already so difficult to arrange, I'm afraid for more serious cases that require treatment.
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