Buffalo, United States
2940 Main St
N/A
+1 7168320013
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
I sent my family piano directly from Albany to Illos in Buffalo. They made the process so easy picking it up and delivering it right back to my home. The piano was so run down, but it’s a precious family heirloom. And thanks to Illos it now looks gorgeous and brand new!!! I could not be more pleased with their service and workmanship quality.
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Just had them move a late 1800's Steinway 7.5' grand. The crew is knowledgeable, professional and all around great people. I'd highly recommend them. Definitely money well spent.
Joe and his team at Illos are--by far--the best I've ever met at what they do. I've been playing piano since I was three years old, and the quality of their craftsmanship, expertise, work ethic, and honesty are positively unrivaled. They know the differences between a good piano and an excellent piano. I am astounded at their attention to detail, and I applaud them for their excellence. Joe doesn't put any instrument in his showroom that he doesn't know and fully trust the quality of, and it's undeniably evident to an experienced player like myself. In a world of \okay\ used pianos, those for sale at Illos are miles above. (Not to mention the fantastic warranty he offers as well) When I was in the market for a used piano, Joe never pushed my budget or time. He was patient (for weeks!) and looked out for my interests, not just his own. After comparing to other dealers, it was crystal clear that the best instrument selection and choice for my budget would come from Illos. Joe was honest and agreed to a *very* fair price for the 15-year-old used, Sohmer & Co. 90T Grand that I bought from them. It was delivered in like-new condition, aesthetically and acoustically. The movers were exceptionally careful with every step and had it ready to play in my fourth floor apartment in under 30 minutes. (Using an elevator) From the first day I walked in the door, to the day I played my new piano in my apartment, I was blown away by their professionalism and care for their customers and instruments. I never knew how much a new piano would change my life for the better, but Illos made that clear: indescribably better. I will be trusting the team at Illos with tuning, moving, and maintaining my instrument for the foreseeable future, and I highly recommend anyone else with a piano do the same.
Amazing service. Called about a piano move. They were very friendly and informative. The very next day, the piano was moved carefully and professionally. Highly recommend!!!
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