Craven Equipment

Em Beeken

Leaving a similar review for Craven Equipment and sister company Draganfly Motorcycles, to thank them both for outstanding product and customer service. We bought a Stelvio top box in black for our dad a few months ago. When asking about delivery the guy we spoke to was amazing. Dad got his box, as requested, in plenty of time before his trip (to the TT this year, no less!). The box itself was fantastic, but just a teeny bit small to fit dad's helmet without eventually contorting the lid. He's worked with the materials the box is made from in the past, and knew that any pressure on the lid would cause it to bend in the future. He spoke to the guys in the factory, who suggested they could make the lid an extra inch bigger. By all accounts they actually changed the mold for the lid – which I am pretty sure is no small job - and sent him a new one, the original one is being returned when he's happy with the new one. The new one is a perfect fit. He's fitted it to his bike and is absolutely delighted. Full marks to everyone involved, thanks from all of us!

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