Pacoima, United States
13561 Desmond St
N/A
+1 8188991157
Burbank Plating is wonderful! We have recently been doing more business with this company and are consistently blown away by their quality work and attention to detail. The team at Burbank plating is customer-service oriented and a total pleasure to work with!
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Gregory. Your parts came into our facility with heavy paint. We shopped around for a sand blast company and found a facility that would preform the sand blasting. You did not want to pay the sandblast fee and that's when things went wrong. As for lost material I find this very hard to believe. It seems you were set on sending parts to your finisher of choice from the beginning. Talking to my co-workers you were very rude from the start and we are satisfied with you finding another shop.
I would give them 0 stars, but that is not an option, so I guess they are stuck with 1 star. These guys are the worst. I drove up to the business to get black zinc plating on most of the Hardware for my 1961 VW Transporter, and of course they said they could do the work. After paying the plating cost and the shipping fee, I received the parts back, and inspected them. It was the worst job I have ever seen, so I called them and arranged to have them try again to plate the hardware again. After a couple of days, they called and told me they were unable to do the work correctly. I did some research, and told them to send them to another business, King of Trim, that was close by. King of Trim was able to zinc plate my hardware, and did a very nice job. I received my Hardware after King of Trim completed the work, and found that I was missing a lot of the hardware that needed to be zinc plated. For example, where I need to use 8 bolts of a certain size, I only had 7, and so on. I took pictures of the hardware before I took it to Burbank Plating, and had a listing of what hardware I sent. I referred to the Pictures and List, and found just how much of my hardware was indeed lost, and now I have to purchase all of the missing hardware again. What I assume happened is, Burbank Plating, in order to save on shipping costs on shipping a package about a mile away threw away a lot of my Hardware...very shady business practices if you ask me. Do not use this company for any of your plating needs.
Great service I really recommend this company
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