Burlington, Canada
940 Gateway Dr
N/A
+1 8884163343
Wheelchair-accessible entrance
My younger sister was supposed to take her graduation photos. Not only did they randomly reschedule her, they sent her and several other students to the wrong address. East York 28 Industrial St. unit 222 was occupied by a Daylight Studios - a completely different brand. The girl at the front said that several students came to the location looking for Edge Imaging. The location they sent these students to is isolated and dodgy, not the place to send high school students to. A 45 min drive for absolutely nothing during a pandemic.
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It's easy to find out there.
Terriable Service, The picturer is out of focus and could not get refund. My Dad tried many times email The proof to them. .They focus on botton instead of eys.Even cloth button more clear than eyes,, that'second photo retake.
Photographer lacks attention to detail for my kid's school photo and when escalated up to customer service, we were given the complete run around. Serious lack of ownership for the quality, resolution and passed the issue along to the customer - a 5 year old kid. Shouldn't have to get penalized with additional fees to correct the photos. Simple courtesy and decency in customer service wouldn't lead to a frustrating experience. Would highly not recommended.
For families that do not have money this is not that affordable especially during covid. Spent double for my daughter's graduation pictures. Called them for setting sort of discount but they couldn't do anything for the high shipping cost. Disappointed
Terrible service. When I went to get my photo taken, the lady did not follow COVID 19 restrictions and was right in front of my face several times. After she took my photo she wouldn't let me see it and claimed "I wasn't allowed to go near her computer", which by the way was a laptop which she could have easily turned around. Not to mention once again she was less than a meter in front of me when putting on my sash and gown. I am graduating high school this year and my grade was basically robbed of everything. The least we could have had were nice, NORMAL photos taken of us. A week later my grade had our photos emailed to us and almost everyone I've talked to dislikes their photos. One person's collar wasn't buttoned correctly, another person's eyes were closed. How is this acceptable? It's unfortunate these people paid to get their photos "professionally" taken and now have to pay even more to get them redone. During a pandemic?? Really?? The last thing people should be worrying about right now is paying for mistakes the "professionals" made.
i have had to get retakes twice now because they don’t let you see what you look like as you are getting your photo taken. they also clearly edit your photos for you as you can clearly see in some of mine that my lip and teeth are edited together for some reason ??
Edge imagingK. They have one job and can't even do it right. They rush your photo session. They don't care about how your photo comes out.They only care about the money. If you're looking to take your school photos here,YOUR GRAD PICS TO BE EXACT. just don't do it. Deadass.
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