Burlington, Canada
845 Harrington Ct
N/A
+16472477853
The door salesperson Ridge was very friendly, informative and helpful. I liked the fact that he was no pushy. He took his time in explaining the program. This is my first time signing up the company and so far the first visit from Jacob W. was great. He was on time, very friendly as well and asked if I had any other concerns besides what was noted. We went through what was required and Jacob tackled it all. Overall great customer service.
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Door to door sales people will mislead you. I was told that the agreement ends after one year. This does not mean what you think it does and you can still be charged after your agreement ends. In fact, you will be unless you send them written notice. They don't lie, but the intent is not clearly communicated. They offer 1, 2, and 3 year terms. Consumers are usually hesitant and will choose 1 year term because it is the most conservative. It doesn't matter which one you choose because all of them will continue to charge you after the agreement ends. When the salesman says that the agreement ends after 1 year, he is correct. However, you will continue to be charged and that is what consumers REALLY want to know. This is a situation where the paperwork meets the bare minimum legal standard. I really suggest you read the entire contract before you sign because I found the terms to be quite restrictive and borderline unreasonable (I recommend not signing). YOU HAVE 3 DAYS FROM YOUR FIRST SERVICE DATE TO CANCEL. I suggest avoiding this company and buying these products from any local hardware store and doing it yourself for a fraction of the price. It's really easy. Save your money!
Insight arrived on time and explained the treatments professionally. Gabriel is a knowledgeable technician who put our family at ease, offering peace of mind. This is definitely the kind of customer experience everyone should receive!
Our technician Phillip was so professional and helpful. His service was thorough and efficient, and he provided solutions over and above what we expected. Would definitely recommend!
My daughter Talia and I signed up and we love it. Gabriel came on time and was a true professional. He explained everything and ensured he answered all my questions.
Aren was quick to respond to my request for a home inspection as I had evidence of a rat in my basement. He made his rounds and identified multiple potential issues/entry points, and offered solutions that I could do myself, and/or that he could provide. Professional and knowledgeable. Highly recommend!
I've had such a great experience with this company. The sales rep that came to our door was polite and informative. The truck arrived on time and the service was very thorough. I spoke with Jake in their office and he was able to work around my schedule to get the service done when I needed it. HGHLY RECOMMEND . A gentleman and a scholar
Gabriel visited our home and did very thorough job. He was courteous, helpful and was willing to go the extra mile. He answered all our questions and provided thorough next steps as well.
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