Burlington, Canada
3050 Davidson Ct
$$$
+1 9053311700
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair services
Home Depot has greatly improved their curb side pick up process since it was first implemented last Spring. At that time it was 3 checkpoints, then you were able to get your order from a staff member. This time around there's a single checkpoint, then you email them to notify that you're in the parking lot, the stall number and the colour and make of your vehicle in order to assist staff who will deliver your order. Part of my order was wrong and they were able to correct the issue at the same time for me. Well done.
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What a great experience! We dealt with the Home Depot for the purchase of our granite counter top and were served by Sudad who gave us outstanding customer service! We could not make a decision by looking at the samples in the store so Sudad suggested that we visit the showroom of Stoneworx. My husband and I made an appointment with Lisa to visit the showroom to view the granite slabs and make our decision. Upon entering the lobby, the first thing we noticed was a custom made kleenx tissue holder. We made a mental note to order one to sit on our new counter top and match it. Lisa was terrific to work with. We looked at many slabs and weren't seeing what we wanted. Lisa said that she had a suggestion but that it was a little more expensive. We asked to see the Fantasy Brown that she recommended. This beautiful stone was definitely misnamed but gorgeous and just what we were looking for. It should be called Fantasy Grey! We ordered the counter, back-splash and kleenx box in November. The measure was booked and completed within a week. The counter top and kleenx box were delivered and installed before Christmas. The backsplash was installed the first week of January. The staff that measured, delivered, and installed were all courteous and professional. They wore masks while in our home since this happened during Covid. I would confidently recommend the Home Depot and Stoneworx to family and friends. It was a pleasant experience from start to finish and we are thrilled with the end result. Thank you!
I am happy to write this review for Janet at the Burlington Home Depot store. Her kind, customer first demeanor was noted right away. I was waiting in the parking lot and she came to check in on me because she knew I was waiting for a long time. Her warm and caring attitude was second to none. She checked on my order twice for me and returned reassuring that they are working on it. I was having a terrible day before Janet made it better, thank you so much!
My online order was quickly prepared for pickup. Although one of the items I picked up was incorrect to what I ordered. I was able to call and get the right one even though store was closing. Great customer service I received by Steve!
Nice smaller sized Home Depot in Burlington. Not too much staff to help out but the there was a lot of product to be seen. Overall it was nice to walk through and browse.
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