Burnaby, Canada
5050 Kingsway #115
N/A
+1 6044329271
Toilets
Wheelchair-accessible toilet
EXCELLENT services. Whole team are very nice. GREGORY able to guided me thru all the tests and steps. I WAS not sure if the sleeping machine works for me .. NOW my sleeping is improve a lot. .
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Great service! Patiently walked me through the trial process. Very happy with the CPAP outcome. Feeling better with the treatment. Great work Gregory and team.
Been coming here for awhile now. Great service. I had an issue with my CPAP machine and even though the manufacturer was a pain to deal with, the staff at Clinical Sleep Solutions gave me a loan machine and sorted it all out on my behalf. They really care about their customers and go to bat for them. I was impressed by the level of customer service I got from them and would recommend them.
I first visited the Burnaby Clinical Sleep Solutions 1 year ago. It was determined that I have sleep apnea and I did purchase a CPAP machine. I have since had a 6 month and, today, 1 year follow up appointment . Mainly due to 'neck problems' from a car accident I find it difficult to use the CPAP. The response of and information shared by Gregory, the Registered Respiratory Therapist who has helped me at all 3 appointments to date, was exceptional, informative and so helpful. Together we discussed strategies to address the problems I have had that have led to me removing the CPAP in the middle of the night or not using it at all. Every time I have visited the Burnaby Clinical Sleep Solutions, the Reception and Registered Respiratory Therapy Staff, Din who I have met and Gregory who my appointments are with, the service and support of all Staff has been exceptional. My appointment with Gregory today was exceptionally exceptional and I know will lead to better sleep 'health' and days and nights ahead.
It has not been an enjoyable experience. Called earlier this week , hoping to price out travel CPAP machines. The receptionist claimed she did not know the prices, and that I would I have to come in for a meeting to find out machine prices. Attempted to purchase cleaning wipes today, despite the website stating they are open from 10 - 5 , when I arrived they were locked up for lunch from 1 - 2 ( not on the website). The street address on the website is not the address used - another sign , on another door directing customers to the proper entrance. Very frustrating experience!
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