Bury, United Kingdom
The Rock, 1 Central St
N/A
+44 3457345345
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
I had to pay in some takings today as a favour for a friend, and was dreading it as I'd heard about all the queuing outside banks. My local Barclays queue moved very quickly with two lovely ladies on the door guiding people to the right place. The lady at the counter was so pleasant it left me feeling quite taken aback. I've never had a pleasant experience at a bank before, the local Barclays I'm referring to is on The Rock in Bury
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Well what can I say about being greeted this afternoon in Bury at the door by 'Katie C ' other than this young lady excelled with her customer service skills and warm and friendly, engaging personality. She is a credit to Barclays Bank, 'Katie C ' helped me sort paying my Barclays Credit Card Bill , infact she was so efficient it has made me consider switching Banks Thanks again ' Katie C ' your a star in my eyes !
Nice clean environment happy staff I use Barclays often and I like going into the bury branch for all my banking needs
I am 14 and needed to open an account for school due to Covid as they are now not taking cash. A few weeks ago I went with my mum and they could not help as the video banking wasn’t working. We have been so many times and we went again today which was our fourth time. Last time we visited we told the branch this was our only day to come as we are going away the following day. We had an appointment with a woman called Sobia who had booked us in to see her but when we turned up, we were told she was on holiday. This meant no one could help us today. However a staff member called Sam G was trying her very best when the front of house man was clueless. I hope she gets the recognition she deserves!! I have now opened my account at another bank and did so within 10 minutes with no messing around!!!
Very bad service I'm with barclay long time this is very bad staff
Deli
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