Anoka, United States
14410 Azurite St NW
N/A
+1 7634274600
We wanted new cabinet doors and drawer fronts made for an existing bathroom vanity and linen closet. We were assured that this was an area that they could do well, so we signed a contract to have the project done. The process was painfully slow......six weeks to get eight doors and three drawer fronts made. When we finally went in to pick them up we could tell right away that the color was too light. The color was off and four of the doors would not close properly when installed because they were too wide, plus we noticed a deep scratch on one of the doors frames and the drawer fronts were darker in color than all the doors. You would think that Cabinetry Concepts would have put this rework they scheduled at a higher priority but it was nearly a month before the project was ready to be picked up again. On 6-30-17 my project was finally ready again and I noticed right away that the shade of the stain color is darker than before, but the drawer fronts were still darker. All the salesperson could say was \l don't know why they can't get the doors the same shade\ I paid nearly 900.00 for this small project and feel it was nothing more than an expensive experiment! I get it back without the previous damage being addressed and additional damage to a different door and a drawer front is scratched up. In summary this shop could not deliver what they promised. I will give them credit that they did attempt to make it right but didn't make it any better or only made it worse. No management or ownership even attempted to contact me to maybe give me a partial refund or better yet take it back for a full refund. I would never recommend this company.
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Well I'm back. Everything is excellent!! Can't recommend these people enough!! Thank you!
I have done business with them for over 19 years. The company is very professional and I have always have had a positive experience.
Top of the line cabinetry, nice showroom
Deli
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