Calgary, Canada
5325 6 St SE
N/A
+1 4032076877
In-store shopping
Wheelchair-accessible car park
Rented an small Camper RV from here. Wouldn't do it again. Went camping with the my bf and inlaws for a week. Multiple things wrong!!!!! 1. They gave the wrong address to do some work on a car for towing. ( waste of gas and money and didn't offer any refund) The address was on the receipt....so yeah not professional here. 2. Doubt the RVs are cleaned professional for Covid. Since I CLEANED IT and found plentiful of Long Dark Hairs in the bathroom tub!!! 3. Without ever using the bathtub it was disgusting everyday with grit and water build up. ( takes away from the relaxing and feeling confident about where we choose to rent a camper) 4. We had to fix the table ourselfs to wobbly to eat on. ( thanks again for the late night errand to Canadian tire so my bf can fix the table with some white tape) 5. Don't put anything in fridge because it doesn't lock...and eggs will be everywhere at your campsite. Thanks for the warning on this!!!! 12 eggs gone for the week!!!! All of this in the first 24hrs of renting So, No!!!! Go somewhere else or asks the questions we didnt!!!!
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Met Dale at the RV show he showed us an RV that had everything we ever wanted, provided us with a fair trade in price. Gave us some numbers, smiled(because he new we could not pass up the deal he gave us). We purchased the 5th wheel. We had an issue with their hitch install and we were not happy with the issue. Here is where their customer service excelled and we knew at this point we had chosen wisely. This is what they did for us to help us. They loaned us their truck to get our new 5th wheel home (2hrs from Calgary) and return with our trade in and then they proceeded to tell us not to worry about the fuel we used in their truck for transporting the units. Our truck required a repair at the dealer due to the incident which they paid for 100% without question. People (companies) sometimes make mistakes and its rare that you find a company that takes ownership of them then proceeds to take care of you in the manor that they have done. Truly an exceptional company. After all that happened we received a message on our answering machine thanking us for taking good care of our trailer that we traded in. You have gained some long term customers. Thank you Dale and Keith for everything you have done for us.
As a non-camper that had never towed anything, I was terrified. Keith made me feel at safe, took the time to answer my rookie questions, and were very accommodating with times for pick up and drop off. Will use again for sure, looking forward to towing something bigger next time!
Very Happy with the repair work done on my trailer . Very professional people in the office and doing the work . Great place to do business.
Took my trailer back to get warranty work done on a black water valve I had replaced two camping trips ago. They told me no leak, I bring the trailer home and take a look, and to my surprise water leaking from the black water valve. Update - they offered to go out of their way to fix it, even picking up the trailer for me. Didn't take them up on it, haven't decided if I will use them again.
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