Calgary, Canada
272211 Vale View Rd
N/A
+14037703092
Trish in the Service department was extremely helpful and very friendly. Would recommend this location for any service or purchase. Keep up the good work.
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We bought our first trailer from arrkan earlier this year and all i can say is it was a great experience from day 1 looking at trailers with Neil and the whole purchasing process with Michelle. We unfortunately had to go thru warranty for a water leak by the end of summer but arrkann took care of everything and it was a painless experience. They've earned our business for our future purchases and we'll recommend to our friends and family.
First time trailer owners- we just picked up our trailer and had a demo day! The whole team and process was amazing: Murray in sales, Michelle in financing, Gord with a walkthrough, and Stephanie in the parts department. Enjoyed being treated very well and I feel like the Arrkann team is with you for the long haul. We will be recommending Arrkann to friend and family and they have secured us as long term customers.
We have just bought our trailer through ArrKann with Neil and it was one of the best experiences my wife and I have ever had when making a big purchase as a trailer. Everyone that works there is very friendly and makes you feel like family and don’t pressure and push you make the purchase. Michelle in finance was also great in taking care of my wife and I. She was great and is very professional. Anything we needed and whatever questions we had she was very quick in answering and is always on top of things. The ArrKann family is great and we are great to now be apart of it. Neil followed up with us just to ask how our first weekend with the trailer was and it just goes to show how much they care about there customers. If you ever need a trailer this is the place to buy it. They will make you feel welcome and not just like another customer but as a family member.
My experience with Arrkann started a year prior to my purchase when i brought my previous trailer in for winterizing. The service staff were able to immediately and confidently answer questions I had about my trailer that the selling dealer couldn't answer. This summer when planning to de-winterize my previous trailer, we discovered that at 3 years old it was falling apart waaaay to fast. Naturally, this was upsetting and shattered my confidence in the trailer lasting the years we wanted it to. After a call to Brock, my wife and I decided that we had the option to upgrade, take a pill on the current trailer and get something we can be confident in. Bob helped show us the trailer we were interested in and did a fantastic job showing us the the features. He was very knowledgeable and sincere. The whole process was genuine, no sales tactics, no gimmicks, just good people helping us in a tough situation. Michelle did a good job with the paperwork, make it quick, easy and stress free. Picking up the trailer took 4 hours, and I mostly blame my finicky hitch system. After getting our parts tour and getting loaded up with gear and swag, Cory and martin worked overtime to set up our hitch to get us on the road safely. Thanks Arrkann staff for everything!
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