Calgary, Canada
75 E Hills Blvd SE
$$
+1 5874704490
N/A
In-store pick-upIn-store shopping
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Wasted two hours just for a simple tire swap. The staff kept strolling about and going on random and multiple breaks. They didn’t even try. Of course, not one of of them apologized! Don’t bother.
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Unfortunately my tire was completely flat in the Costco parking lot. It’s a godsend that there is a tire centre here. They were able to take my car in immediately and inspect it. The tire was toast but they were able to put the spare donut tire on it all within 45 mins. They were so friendly and efficient, it really made my bad situation so much better. Thank you!
Terrible service. East Hills Costco. An hour after my schedule time, and my van is still not being serviced. When I asked the tire center rep, they snapped that they’re behind today and that they said that many times already. So I simply asked for a refund as I had my two young kids waiting with me there, getting tired. Even then, the tire center rep told me to wait for my refund while she dealt with our issues on her computer. When she finally spoke with me, she simply diverted me to the line up out front (not sure why she made me wait to begin with) where there was a long line for refunds of about 12 people ahead of me. More waiting. I always thought, it’s cheap, you get what you pay for. But really, price point wise, with rims, going to a local shop to swap tires, is about the same price anyways. I do not understand I go to Costco for tire swaps. I guess it’s a brand name and familiarity. Please reconsider coming to Costco for tire swaps...2 hours of frustration; how much savings is yours worth?
Got a screw in the shoulder of a nearly new tire, couldn’t be repaired. Fantastic service getting in a new tire the same day and getting it swapped....and the road hazard warranty covered the cost. Totally happy, thanks!
Not even worth the one star. Dropped off car for change of tires and they didn't even complete it. They called when the center was about to close in three minutes saying they didn't do any work and to book another appointment during this pandemic. Horrible service all in all. Even had the woman on the phone hang up on me.
We booked an appointment to have our costco purchased winter tires changed over to our Kal tire purchased all weather tires. After having spent the afternoon bringing the car in they called us and said that because they view all weather tires as a "winter tire" that they would not change them for us. When we questioned them on it they rudely argued with us and offered no apology and their explanation as to why we were not informed of this "policy" beforehand was that they are too busy to tell people about it when appointments are booked. Thus we wasted our afternoon and received no service.
Came for new tires and they didn't have any, so tried a different tire that I wasn't all too interested in and still none in stock. Didn't offer any other help or solutions. Not impressed with the tire service staff at all
One of the better costcos. Newer and cleaner. Service is hit or miss but its a grocery bot expecting much tbh.
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