Calgary, Canada
5350 72 Ave SE
N/A
+1 4032369712
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Bad customer service. I wanted buy brake pads for my 53' trailer 2020 and I have VIN number of trailer, but man told me, needed drum number. I asked again....If I will bring you drum number, can I order. He told me...NO...go to the your dealer. My question, so If you can't sell this pads, why asking drum number? It's sucks service and I know one thing good, the VIN number of each vehicle, it's like pasport and can find any parts. For management need to check your staff.
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Great place to buy oil and filters, sales people are fantastic.
This store has very poor mechanics. In my experience they will \diagnose \ several issues but unfortunately non will be able to solve the actual problem. Once they are out of ideas they will present you with a huge bill and your truck in the same state is was when dropping it off. For the extremely high prices they charge it would be nice to see them employee a compatint mechanic.
Good people, great selection, best prices in town. This place has literally anything an O/O can dream of! Never buy ANYTHING in a truck stop or from other supply stores, you will be paying 3-5x more than coming to FGI.
I would not recommend going to FGI. We brought one of our plow trucks in because the plow blade would not move right or left when the plow was in the down position. We were told it would be done in an hour or so 2 days later the plow was still not fixed and they wanted us to pay 1600 for parts they put on that never corrected the initial problem. I told them I was not going to pay for parts that were not required Thier mechanic Mike told me to F#k off and threatened my adult son. I said enough is enough take your parts off and we will take the truck to someone that knows what they are doing. Mike informed me that he would not return my truck unless I paid the bill in full. At that point I had to call the Calgary Police department to explain to this Mike guy that he did not have the legal authority to keep our truck So in conclusion they took thier parts off returned the truck to us and now the plow doesn't work at all. I would hope that this one employee doesn't reflect the company as a whole.Physically threatening customers is unexceptional in any situation and trying to change customers for parts that were not need is like getting someone to pay for incompetence.
Deli
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