Calgary, Canada
7207 Fairmount Dr SE Unit 2
N/A
+14033190028
Good Prices, huge selection to choose from, staff here make the whole process easy and stress free.
like
POOR SERVICE DO NOT USE! Will never use this company againg. 2 missed items on the order and did not take responsibility for it ( the said that I didnt call the right phone number) Delivery scheduled between 9 to 5pm and they did not make it. After I called they said that they will be there around 6 or later. Driver left without checking if the order was completed and checking with the event manager. We scheduled for the next day at noon and they showed up at 11am. With almost 2000 in rentals they do not care about returning customers.
I would not recommend anyone to go there at all. Really poor customer service. The staff has absolutely no interest in helping customers at all. The staff is rude and they expect you to know where they keep all of there decorations and know how their showroom operate. The girl at front desk was beyond rude and every time we would ask her questions or help she would literally push us away. We had to find some staff on our own at the back for guidance. This is the worse event rental company. I would definitely not go there anymore.
We used great events rentals for our backyard wedding this weekend. There were a few glitches when it came to the actual rental equipment, but at the end of the day it was more of a communication error. I spoke with the owner of the company this morning to discuss my frustrations and her response was amazing. As a company owner myself, I understand that not everything works out perfectly, it’s how you deal with the issues, is what really counts. If I was just basing my rating on the rentals, I probably would have given it a 4 star, but how the company dealt with my concerns today pushed me up to a five star. This is a company you should consider when you are looking for rentals.
Great Events Group as a whole is a fantastic company and their rental department is no exception. The team there gives great pricing and really goes out of their way to work out a great package for you. Delivery and set up was on time and the team was very friendly and courteous. They efficiently took down their items at the close of the event, thanked me and were on their way. I would recommend them for anyone doing an event in the future... large or small!
Absolutely fantastic company to work with. We threw a tent wedding last week and they made it happen! From meeting us at the venue months ago to ensure that the tent could be assembled there in a stable manner, to checking back on the tent the day after they assembled it following a storm, they were great!! They made the whole process as stress free as possible. Even at the last minute they were able to add tent heaters to our order. Loved working with them and the tent was fantastic!
Pick up and delivery was great, however getting a quote for everything took about a month. Dispite calling a couple times. Also having them call you back or email back is like pulling teeth. Price is good though. Not the worst company but not the best.
Great Events was SO great to work with. They were great at communicating and answering questions and were prompt with delivery and tear down. The only slight negative was the chairs and tables arrived with scuffs and some minor surface damage on the tables but nothing a tablecloth didn't FULLY hide and a quick wipe down couldn't fix.
Deli
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