Calgary, Canada
4825 Mt Royal Gate SW
N/A
+1 8776760686
I was on hold for an hour, after trying to get into a class that I had been waiting to be open for weeks- and it was registration week. When I tried swapping the section and staying in the course it wouldn’t let me. I was worried about dropping the course and missing my chance, so I called the registrar, thinking they could just manually help me- WRONG! I waited on hold over an hour, then stayed on the line with a girl who literally sounded half my age (and had no knowledge whatsoever about the job, clearly). I spent over an hour forbidding me to drop the class and trying to see if I could get into the class since they “didn’t have the ability to manually put me in the open class”- which I think is bs, after an hour and a half not only did they not do anything but someone took the course. What a WASTE! Avoid them at all costs .
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They won't let me order transcripts because of a chem lab charge that was posted in 2019. I haven't had a chemistry lab in 10 years. They have o way\ of helping me and I have to \email\ the chemistry department. I have a transcript deadline approaching and I just want to cry
Where do they find these people? I've met happier correction officers.
Incredibly Incompetent and hard to get ahold of. Most of the time solving issues yourself is more convenient than trying to use the lines.
The line is long and heavy wait. Some staff are not friendly - perhaps they forget how much fees students pay. They kick you out of waitlist for classes without any notice or sending alert and tell you to keep checking online for a seat - duh!. Like, I have other things to do in my life. So this is terrible service and system. You cannot pay fees with your credit card and when you do, they charge you a large fee.
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