SureCall Contact Centers

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Calgary, Canada

surecallcc.com
BPO company· Telemarketing service· Doing Good with every call!· Call center· Telephone answering service

SureCall Contact Centers Reviews | Rating 2.9 out of 5 stars (8 reviews)

SureCall Contact Centers is located in Calgary, Canada on 2535 3 Ave SE Suite 410. SureCall Contact Centers is rated 2.9 out of 5 in the category bpo company in Canada. SureCall is a 24.7.365 outsourced multimedia contact center that is set apart by state of the art technology, flexible architecture, and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence. We are much more than just a contact center we truly are a specialized assistance center that is not only a vendor but a business partner. We are also known for the robust and scalable options we provide to our clients. Often organizations rely on our expertise to address all the aspects of setting up a complete solution- because we have worked with thousands of applications, we are confident in knowing that we build solutions that work for our clients. We maintain the highest level of integrity, quality, and ethics in business services, and have been utilized by every level of a consumer from an individual, to large corporations and government entities. SureCall works with a wide selection of partner products and platforms to create the most effective solutions for you, our client. SureCall's mission is to 'delight our customers, give back to the community and take care of each other'​. We believe in the power of people!

Address

2535 3 Ave SE Suite 410

Phone

+1 8773100088

Company size

51-200 employees

Headquarters

Calgary, Alberta

Founded

1979

Accessibility

Wheelchair-accessible entrance

Open hours

...
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A

adrian gomez

Your limitations: 1. Inaccurate texting. 2. Some agents are rude, they will hangup on you while explaining emergency maintenance responsibility. 3. Some agents does not know what is emergency and what not. Make sure you listen to on-call maintenance personnel. -Adrian TPFA

F

fake name

This company is a soul sucking disaster. You could pull random strangers off the street and they would be better managers then those currently employed. If your sadistic or love being bullied then this is the perfect place. Note: be prepared to constantly lied to and never expect a raise or a carrier path no matter what they say

M

Maria H.

LOVE THIS COMPANY WONDERFUL STAFF!!! VERY PRESTIGIOUS AND EXCELLENT COMPANY HOLDS ITSELF WITH HIGH REGARDS

A

Aishah Ahmed

Great to work with! Very hard working and dedicated.

J

James Jeeves

I wish i could do Zero stars. Awful service from this call centre. Always send rental calls to our strata managers. Can hear peoples kids and dogs in the background some times, very un-professional attitude from many of their employees. Save your time and go with literally anyone else.

J

JDeit Smiths

Called and got transferred around 10-15 times. After requesting to speak to a higher up/manager, they hung up on me. I call again, requesting a manager. Spoke to \a manager\ only to find out they are even worse. No communication skills. Don't bother with these people. Save yourself the time and effort.

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Nour El Houda Hariri

Was great working for Surecall, I've learned a lot and I will always keep good memories

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Galina Ulanova

Very disappointing.