Calgary, Canada
5519 6 St SE
$$$
+1 4032534335
N/A
Parking is terrible. They have nowhere for you to park to get paperwork done. The 3 spots they have out front are always full as well as the entire street. Otherwise it was great. They need to move some uhauls and make another 3-4 parking spots and it would be much better. We had to park 4 businesses down.
like
Moving is easy, if you rent your vehicle from here. Uhaul will give you reasonable price for van, trailer, and big truck as well. You can book in online and in person in this location. customer service guys are really professional and friendly. Definitely you will get best customer service here.
Good location, just pay attention to the turn off Blackfoot. Friendly and helpful staff. Did the conformation call. The truck was like new and ready on time.
One day before my move, Uhaul called me to tell me my vehicle transport trailer is in Raymond, Alberta, which is 2.5 hours (one way) out of my way. They said they'd add on kilometers so I can go pick it up, but wouldn't compensate for gas or even the 5 hours of my time to pick it up. I was assured that this is my only option. Booking the trailer 6 weeks in advance does not ensure anything. The worst customer service I've ever experienced. Hopefully one day Uhaul won't be a monopoly.
Service offered was efficient but in the end I got a similar well what I wanted and U Haul didn't have for one way at Discount Car & Truck Rental at half or less then half the money. U Haul wanted 22c km over 600 the Discount place initially offered 1700 then upped to 7000kms but wasn't needed as my trip was a shade under 1200.
Very slow service. Waited 20mins on the phone to ask a simple question and staff just dropped my call. Maybe they don’t want give any service or get my business.
Decent service up front. Some comments from the staff at the time of renting towards returns made me feel uncomfortable: " he's late! bill him! Too bad for them! Charge them the cleaning fee! etc") I wasn't too concerned. However, was charged on my credit card after rental and then received a past due and late charge one month later. Very shady doubling billing attempt. Left me with a gross feeling. Disputing the charge is proving to be a nightmare. Go somewhere else.
Michelle was so friendly and helpful. She ended up saving us a few hundred dollars on our truck rental! Will definitely come again.
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