Stockholm, Sweden
Hornsbruksgatan 28
N/A
+46 87200797
The most terrible customer service you will ever experience! I have used caliroots many times before and as long as you get the right size etc. Its all good. However, I had one order cancelled by the company but the amount was charged to my account. Fair enough, the system is setup to do so, but when I contacted customer service in order to get my money back - they are of no help what so ever! Even the transaction partner svea finans who is taking care of all transactions has tried to help me and let them know to give me my money back. Still no help, but I was lucky enough to get a discount of 20% on my next purchase (as long as its not new Arrivas or items already on sale). Still no sign of getting money returned and after maybe 10-15 e-mails forwarded again and again in hope to gain attention - I still havent gotten an answer to this. By now I realized I need to forget about the almost 200 because of the huge waste of time I’ve spent.. If I could give them less then one star I would definetely do so!
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Do not buy any things from here! Really really bad experience! I bought a Kenzo Tiger Sweatshirt on line. They sent me a wrong item with the plastic tape package!! I tried to contact with them three times but they just told me to send the wrong item back while I need to pay the postage extra!
Incorrect order status, which made it seem better than it was. If I'd already paid, I would be responsible for getting my money back. Horrible experience, never experienced this before.
The best street wear store i Stockholm.
I got a faulty item so I send it back. But I had to pay the shipping cost. @caliroots: Thanks for the horrible service and communication.
Har handlat på caliroots sen 2007. Alltid bra snabb leverans och bra utbud.
Dieses Unternehme kann ich leider nicht weiterempfehlen. Ich wurde über MyDea** auf ein Angebot dieser Firma aufmerksam gemacht. Das vermeintliche Schnäppchen ist nie bei mir angekommen und die Firma reagierte zu keinem Zeitpunkt auf meine E-Mails. Dank Paypal hatte ich das Glück, nach einigen Monaten wieder an mein Geld zu komme. Ich würde hier nicht mehr einkaufen.
Dålig kundtjänst. Hade rabatt på ett par skor som kom hem o de visade sig att dom va för små i storleken. På andra hemsidor stod de på dessa skor att dom vanligtvis är små o att man ska helst ta en storlek större men på er hemsida stod inte den informationen. Nu kontaktade jag er o bad er att ge mig samma rabatt så att jag kan byta mina skor till rätt storlek men det ville ni inte. Tråkigt för hade den informationen om storleken stått på er hemsida hade jag inte tagit min vanliga storlek utan det som rekommenderades. Kommer köpa skorna nån annanstans.
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