Cambridge, Canada
110 Turnbull Ct #3
N/A
I have used California Closets to organize storage and/or closets in my master bedroom. spare bedroom, front entrance closet, pantry, storage room, garage and now in my home office. I have worked with Christina and found her to be absolutely fabulous in being able to assess my needs and design a closet perfect for those needs in a very short time. I have also been very happy with the installler. He did a great job.
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The communication was very professional and efficient, and the work was quickly done but well done. From start to finish, our experience with CC has been exceptional. Melissa Veinotte was an amazing planner and is very friendly and personable. This was our second project with her, and we'll definitely be calling her again in the future for another closet!
I was not happy with the final result. I felt that Christina did not pay enough attention to details. The new cabinet was smaller that the existing cabinet and there was not floor tiling under the cabinet. When I let her know about it before installation, she said "we don't do tiling so cross your fingers and hope it fits." I have no idea why she made a smaller cabinet. She said after the fact that I wanted a smaller sink??? I would not have requested that. There was obviously a miscommunication. I have asked to be compensated for the re-tiling job but have not heard from them. They claim to seek 100% satisfaction. I am not satisfied and would not use them again or recommend them to my friends and family.
Christina is very professional, friendly and knowledgeable about design and product. Derek did a great job with the installation, as well as being friendly and professional. We are very pleased with the look and quality of the finished product. Michele
Everything about the experience and product was fantastic! I had spent hours pricing another product and sorting out what to order- and would still have to install revising to make it work. With Christina's professional advise and great ideas, the ease of ordering was very welcome. Installation was on time, courteous and professional. The result is nothing short of magnificent. In the midst of a reno project full of problems, this was a breath of fresh air.
The company was easy to work with, the employees were respectful and highly efficient. Also, the entire crew of individuals, from the planner to the installers were extremely efficient.
I just had closet installation today June 21 2017 and was very disappointed in what I was sold for 4000.00 in one bedroom the closet organizer was 9 inches shorter than the closet. What we got was a lot of hangers for shirts and jackets and little much else. We're just moving into a condo with no room for dressers so I think our needs were ignored for the sake of proffit. They took complete advantage of my wife's lack off unerstanding of drawings. I asked them to remove them as I cannot justify the cost or to rectify the issues By adding some drawers but they are not willing to work to a resolution to either issue. I feel they are totally dishonest in their pricing compromising on fit and finish and if they can get away with it they will use the cheapest material money can buy.(Melamine) I would never work with them again I urge you not to either.
The process was quick and easy, everyone was very helpful and nice--I was very impressed withe professionalism and work ethic of our installer.
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