Search Icon

Cambridge Trust

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Cambridge, United States

cambridgetrust.com
Bank· ATM· Financial planner· Trust bank

Cambridge Trust Reviews | Rating 3.4 out of 5 stars (5 reviews)

Cambridge Trust is located in Cambridge, United States on 1336 Massachusetts Ave. Cambridge Trust is rated 3.4 out of 5 in the category bank in United States.

Address

1336 Massachusetts Ave

Phone

+1 6174411415

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
H

Harvey Silverglate

I have been a customer of the Harvard Trust Company/Harvard Square branch for a half-century and counting. The Harvard Trust at Harvard Square offers superlative service and goes out of its way to help its customers (who are treated like clients, not just customers).

Y

Yaoyu Wang

After getting mortgage from Cambridge Trust almost 10 years ago, I applied for refinance in the Spring. All of the representatives were highly disorganized, did not put effort into communication, and often appear that they don't know the regulation well. They mis-communicated on the required forms and repeatedly asked the same forms. Once I submitted all materials, they then forgot my application for more than a month until the rate lock was almost expired. I asked about updated rate multiple times, but was ignored by everyone on the team. They rushed me to provide them with additional information because of the delay. Once the mortgage was finalized, the representative then informed me that the current rate was lower than the rate we locked on. They then sold my mortgage immediately to a national big bank. The whole purpose of me using Cambridge Trust was to work with a local bank. However, apparently they do not value local customers wanting to work with a local bank. Poor experience. I will not recommend anyone to work with them.

T

Terrell Scott

I agree with the previous review of this bank. The bank officers are rude, supercilious and just flat-out arrogant. No detail is too large for them to overlook. They are frequently brusque, curt and generally unhelpful - it seems a challenge for them to be even somewhat professional. On a much more positive note, I have enjoyed my day-to-day interaction with the bank tellers. They are prompt and courteous, making a strong effort to remember everyone. A dramatic dichotomy.

S

Steven Bane

Called several times to request a mortgage statement and they said will send it through e-mail but they never do. Very frustrating. I reached out to Jason Schweiger and he was kind enough to resolve the issue.

C

Curtis Fuller

Overdrafted me on christmas. Awesome

Top 10 companies in Bank category

Close