Cambridge, Canada
890 Langs Dr
N/A
+1 5197402912
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I love this store - clean and tidy, well organized. The folks I have dealt with are all very knowledgeable and pleasantly helpful. Would happily recommend Gerrie to anyone.
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Great experience!! I visited looking for a part for an old fuse panel for the cottage. To my surprise, they managed to have the part kicking around in an old storage parts bin.
Ordered an item, was quoted 2-3 days delivery. Called after more than a week to check on status. Was told they would look in to it and get back to me, never did. Called again 2 days later was told it would be in on Monday. Showed up on Monday to pick up ordered item after rearranging my schedule for the next 2 weeks to accommodate. Not there, told it would be in the next day. lack of communication with customers is a huge hurdle that they need to overcome. Update.. they reached out to me today in an effort to correct the situation, unfortunately it was too late in this case, but they showed a true concern about it and a desire to do better. Although we had differing opinions, I must say that it was nice to see a business that still cares about there customers and doesn't just see them as a dollar sign.
The service was absolutely excellent! Pricing was very good and they went above and beyond to explain and assist me with my project. I am very happy with this company and will continue to shop here
Good prices good service good experience
Deli
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