Cambridge, Canada
355 Hespeler Rd
N/A
+1 5197229097
Wheelchair-accessible entrance
Went there yesterday to fix my iPhone 8 that turned black. 2 of the repairing places said it's not fixable, but the guy working there wearing the glasses did some magic and made it turns good. He is really a life saver and saved my precious data in that phone. Amazing service !!!
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I got two glass screen protectors for my cells S9 and S20 from Kool Koovers and one (S9) kept coming off the screen for some manufacturers defect. He replaced for me for three times free of cost and even when my S20 screen protector came off he replaced that for me for free but with one of higher price and quality. Great customer service.
I go see them for all my Celluar phone needs. Great prices an fair service. Employee Gopesh is very knowledgeable with Great customer Service. I would recommend anyone to them.
Amazing service and so fair. Everyone has their own individual opinions but my experience was the best. God's richest blessings always
Never had a problem with any of my phones bought from this place, I bought a brand new LG Stylo 3 from this place as well as a pre-owned Samsung A5 , and it's been a breeze with zero issues. The screen protectors are very durable and he was willing to work on it again after discovering air bubbles via callback/coming back to the store. For a private company, the prices are fair and reasonably established whereas Telus, Best Buy mobile, Fido, etc. trap you with contracts and fine print. As long as you understand the market and read into what the phone actually has (storage, processor, image quality, etc.), I don't see why any issues should come up. Very good selection of phone cases for an understandable price.
They have changed there management and has improved a lot, I got an otter box case they gave me a better price and also gave a free screen protector. nice service I hesitated to go in when I saw the reviews but I was in the mall but then I understood they have better service nw and I asked them did anything change thats when they told me that they are under new management which made that difference good service loved it.
Horrible service! Should have price tag on each product they have. Went to buy from them and they give me a different price than the price they gave my mother the same day just different timing. Deserves zero stars, but couldn't comment without staring it!
Absolutely terrible company. I was told by the guys at Best Buy Mobile in the mall to go to Kool Kovers to have my phone unlocked. The guy working told me it would be 1-6 hours and to give him a call. I have done this before with a similar company out of Brantford and that worked fine. After about 3 hours I decided to call and just see if it was early. No dice. So the guy told me it would be the full 6 hours. I called back at what would have been 7 hours and was told they would call me before closing and text the unlock code to me. I waited until 8:45pm and decided to call them again to find out what was going on. They didn't answer and no one has gotten in contact with me. Terrible company. Stay away from this place and their crap employees
Deli
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