Roof Corp- Flat Roof Specialists

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We contacted Ron Clement from Roof Corp in Cambridge, Ontario to repair our 10'12' flat roof which was leaking. He assured us he was a specialist in flat roofing and that we will be satisfied with his job. Ron gave us an estimate, we agreed and he started working. Upon uncovering the roof more problems were found, he called us to point out the issues and told us that the repairs will be more expensive but never gave us an exact amount to finish the job. We trusted him and let him fix all the issues. After the job was done the amount on the invoice was 50% more than the estimate. We did not argue and payed Ron almost 6000 the same day he finished the job. Couple of days later we had a storm. After the rain there was a large puddle of water on the roof. We were surprised since one of the points we discussed before Ron started was that he was going to create a slight slope on the roof to avoid water accumulation. We called Ron, he came to look at the problem and said that the amout of water is not an issue. It has been more than a week since the rain and we still have standing water on the roof. Ron gave us a solution to eliminate the standing water issue which involved us paying more money to him for something that should of been fixed in the first place. Also the solution involved breaking all the ceiling from inside the house to bang on the wood in order to install shims to create the needed slope. The house is old and in our opinion that banging can create more problems with the structure which can be more costly to us. We contacted other flat roof specialists and everyone agreed that standing water which doesn't evaporate after 2 days is a problem, we have standing water for over a week now. Some roof specialists gave us other solutions which we communicated to Ron, but it seems he doesn't agree with them since we have not heard from him back. We are very disappointed with his work, lack of response and professionalism.

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