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Tapi Carpets & Floors

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Cambridge, United Kingdom

tapi.co.uk
Carpet store· Flooring store· Carpet installer· Flooring contractor· Home improvement store· Wood and laminate flooring supplier· Wood floor installation service

Tapi Carpets & Floors Reviews | Rating 3,7 out of 5 stars (5 reviews)

Tapi Carpets & Floors is located in Cambridge, United Kingdom on Unit 1A, Beehive Centre, Coldhams Ln. Tapi Carpets & Floors is rated 3.7 out of 5 in the category carpet store in United Kingdom.

Address

Unit 1A, Beehive Centre, Coldhams Ln

Phone

+44 1223941670

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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M

Marietta S

Great place. The sales people all very friendly and helpful. I am glad that we visited the shop and was able to find a a desired flooring for all around the house we need it. I will be happy to recommend to others as well to visit the place. Even more pleased as i was able to bring my dog as well with us inside the shop.

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Anas Al Rawi

We very much regret dealing with this store. We have wasted time, money and mental energy for disgraceful outcomes. The staff are dishonest and defensive, the store manager in particular. The fitting was done to an appalling standard. Upon removing the existing carpet to fit a doormat, they damaged the concrete base badly at the edges. I didn't complain and accepted to pay them 60 to repair it. They counted it as a full job, yet they failed to fill the edges and re-level the base which was the essence of the job. The fitting staff kept making lame excuses and refused to see the wrong even when it's so obvious. It was shockingly incomprehensible, no logic was in their arguments. Even worse, the store manager switched to argue mode suggesting their guys reported flawless job and took their side without paying attention to my complaint yet when he saw the pictures of the fixed base he confused it with before repair! The carpet was done on an uneven base while i was at work and my wife unwell and couldn't attend the fitting. They ruined the entrance of our house for 200, a job we could have done in our own time without causing damages or wasting time and money. Stay away, find someone else or do it yourself.

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angie king

First ever visit and was extremely impressed by customer experience. Darren was helpful and informative without intrusion into our choices, nice relaxed friendly atmosphere too.

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Karen Harrington

Excellent experience from start to finish. No hard sell, just professional advice. We bought carpets for the entire upstairs of our house. The fitters did a wonderful job. The carpets are good quality and look beautiful.

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Chris Kennedy

Very inattentive sales staff. Not like they are rushed off their feet. Had to ask for help. Very lack luster answer about my enquiry. Went next door and bought the same thing from a friendly helpful sale woman. You lost the sale because of poor customer service and lack of care.

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