Cambridge, Canada
660 King St E
N/A
+1 5192397778
Toilets
Ladies I saw were older but they have a sauna.
like
Called to ask about the sauna. The manager told me they don't offer sauna use independent of massage so I said fine. I asked for an appointment. She told me to walk in, and wouldn't make an appointment for me. She said the sauna works at 60 degrees which is what I was looking for. I drove across town to visit the place. The lady inside made me wait in a room, then she showed me the sauna and told me I could use it for 60 minutes which was confusing because the manager said I couldn't. Then rushed me out the door and told me to come back in 2 hours. So I went home and returned 2 hours later. She told me to wait, then told me they only take cash. I said why didnt you or the manager tell me before? She told me to go to the bank across the street and I was annoyed because I would have to pay extra to use that bank machine. I only had 50 so after some conversation she just told me to give her the 50 (the original cost was 60) She rushed me to the sauna and I was confused as I didnt understand how it works. She insisted I take a shower first which was odd. I said I already took a shower, but the she said it needs a few minutes to heat up so I took a shower. The shower was disgusting. Gross, dirty, not cleaned in a long time. When I came out I went to look for her to ask when I could go in because she kept insisting I wouldn't get any more than 60 minutes. She told me she would know when I got in because there was a camera, which is kind of disturbing. But I noticed the timer was at 50 minutes so I asked her if that was the timer and she told me not to touch it. Every time I tried to ask about the counters on the sauna she told me not to pay attentionto it but I saw that the sauna was at 30 degrees and asked again and she shoo'd me away again and I just got fed up and asked for my money back, and I left. So unprofessional, waste of my time & 2 trips for nothing.
Bad customer service Will never recommend (Do not waste your time here)
Some people like drink after work, I like good massage & sauna
Lies, I ask if they have young ladies and she said yes on the phone but when I came in she is like, she is not working today next day she will and I came next day she wasn’t there, 2 trips for nothing
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