Cameron, United States
1474 NC-87 Unit 5
N/A
+1 9105561350
Toilets
Wheelchair-accessible car parkWheelchair-accessible toilet
Was great. First time in the shop and didn't have an appointment. I was quickly logged in and seated. Very clean shop. Great conversation about my upcoming deployment. Oh and the haircut was awesome.
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My little girl got her hair cut and "Dani" pretended that it was a princess salon that Elsa also goes to. She was terrified before we went but after the cut she said she wants to have her hair cut everyday!! ️️️
I went for a haircut last week and not only did I explain what I wanted in a haircut, I showed a picture and asked if it was possible. The stylist said yes and proceeded to shear me like a sheep. Not only is it the worst haircut I've ever received, she didn't say two words to me until it was over. I had a lot of hair to work with and now have bearly any. I called the manager, but she was not there. I left a very respectful message, and was told that I would be contacted the next day. This never happened. I will be returning or recommending this place to anyone.
Start with my son’s haircut was fine. The stylist who did it was pleasant and chatted with him (he is 5). However the general customer service leaves something to be desired. Checked in online - wait 1 minute. Walk in a couple minutes later, there are 3 people working. 1 has a gentleman in his chair, 1 is cleaning her station, and 1 is checking out a family. No one else was waiting, we were checked in and told “we will be right with you.” 25 minutes later, my son finally got in a chair. Why so long? Not sure. Both stylists that did not have customers disappeared into the back room. Half way through, one came back out, checked the computer and went back again. There was zero communication. I had my son and 2 year old daughter with me. If they were on break, some kind of “it will be awhile” would have been nice, but literally nothing. When I asked what was up, they said wait time can fluctuate. Really? 3 employees when we walk in and that’s the answer? When we left, all three were magically working again. Irritating. We usually go to the Sanford location, have never had an issue like this there.
Jennifer did amazing!!! My son is 4 and has a TBI that mimics autism.. he never sits in the chair by himself for a cut and he always cries and screams.. has melt downs. NOT WITH JENNIFER, he sat by himself and let her do his hair. She was amazing with him!!! Totally a must go to! *shes still doing his hair in the pic she had stopped to talk to him about what she was doing. She walked him thru every step. By with the pic you can see hes there by himself and not having a meltdown!
Cecilia is the rudest hair stylist I have ever had. Did not listen to what I asked for, was not accommodating at all, made rude and mean comments about my hair, and was not friendly at all. On top of that cut off way more than I asked. Have been going here since they opened cause I am pretty low maintenance with my hair but will be finding a new location now.
I signed up for an appointment online, the wait time was over 2 hours, showed up about 10 mins before my appointment and was told I was not going to be serviced. They have my phone number and email and no notification was sent to me. Very poor customer service and also the person who greeted me when I walked in simply said "all the people we are servicing today are already in the building". No hi, how are you or apology for poor service. Not going back to this location, or using this company ever again.
New to the area and stopped in for a quick trim, was handed a card and asked to check in online. I said I prefer not to do that, the clerk kept asking me if I had my phone, twice I politely said I prefer not to do that. I said I'm checking in now in person, she then said, it's stated on our door that you have to check in online. I said that's fine I'll go down the street to a more customer friendly establishment, she then said that's fine have a nice day. Wow, if this is how your employees are trained to handle new customers, then I can't imagine how much business you are losing to elderly customers, disabled customers or even folks that just don't have phones. The young lady was African American and I didn't get her name but she was working in the first booth on the right. I this situation gets remedied. Definitely zero stars.
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Wheelchair-accessible car parkWheelchair-accessible toilet