Campbell, United States
2627 S Bascom Ave
N/A
+14089969693
I called to see if the showroom was open during COVID or if I needed an appointment and the lady on the phone asked me where I lived. I told her near Fremont and she said Creative Energy in Concord was closer, which it isn’t. Why would a business send you elsewhere, no matter where you are coming from. If I am willing to drive then that’s on me and they shouldn’t have sent me away. I will be taking my business elsewhere.
like
Had an appointment at 11 am to look at hot tubs. Arrived on time and the clerk was on the phone. She didn’t make eye contact or signal to us she would be right with us. After looking at all the hot tubs available and still not having an acknowledgment, we decided the customer service was not something we wanted while spending approximately 10,000.
Ryan has terrible customer service skills. He acts like he has no time for questions. What's up with this guy.
We have had our Hot Springs Spa for 5 years now and we use it regularly and have had great results. The folks at the Hot Springs Spas of San Jose have been wonderful. Alway there for any questions I have with great patience and suggestions. I am very happy with the spa and the service over the past 5 years!! Many more years to come of enjoyable spa time. THANK YOU Jeff Chase
Everyone from sales to delivery were amazing. Service is great and the delivery guys go the extra mile to make everything fit. Thank you all!!
Deli
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