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The UPS Store

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Campbell, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 2.9 out of 5 stars (8 reviews)

The UPS Store is located in Campbell, United States on 1821 S Bascom Ave. The UPS Store is rated 2.9 out of 5 in the category shipping and mailing service in United States.

Address

1821 S Bascom Ave

Phone

+1 4083774345

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
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R

Robert Bruchhardt

Went to this location for printing, notary service and faxing and it was a great experience! Really quick service and nice staff, will definitely come again!

M

M Bailey

This store has a limit of 3 customers at a time. There were two groups of customers in the store, a single lady and two other ladies at the counter. I waited 15 minutes outside, and it became clear that the 3 of them were sorting through long term projects that were tying up the store. They had binders in front of them and they had their heads down intently going through their decision process. I asked a person behind the counter, if I could drop off my Amazon return package. The answer was yes, on the scale in front.. Later in the afternoon I called to check on the status of the package. The man on the phone was supercilious, arrogant and answered a simple question with a question! If you have any options at all, never use this store, it's personnel are rude and don't deserve your business!.

A

Ashley Theisen

Extremely rude and poor customer service at this location. I’ve been to this store many times where I’ve been told I can skip the line to drop off boxes for return. When I did that today, the employee said as I was walking out “thanks for cutting the line”. To make matters worse, I’m 8 months pregnant and it’s nearly 100 degrees out. No manners and a blatant disregard on how to treat customers. Please get these guys some training

L

Luke Angi

Excellent service. The gentleman working was very nice, and quick with his work. Answered all my questions and went out of his was to help me out. Thank you!

J

Janet Purvis

I went to this UPS store today to mail some packages for work. I actually drove pass a closer ups store that I had been to a week ago. I did this because the service at the other ups store wasn't great. It was a good decision drive a little farther and deal with this store. They were pleasant and very helpful.

M

Murtaza Arian

This UPS location charges a lot on everything. And also the manager is rude, but other employee is good and respectful. It's better to make some changes of employees in this location.

G

Giridhar Shanbhag

One of the best UPS stores in South Bay. They print receipts for Amazon dropoffs without charge and without needing to ask. Place is very clean and organized. Clearly, the owner cares about customer service, not just profits.

T

Toni Carbo

Management changed about 2 years ago, so the old reviews should be ignored. The new management has brought in outstanding staff members who provide very high quality service. The staff are knowledgeable, friendly and very efficient. I use a lot of UPS-type services around the country, and this is the best service center I have ever used. Antonio and Fernando are particularly helpful.

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