Cancún, Mexico
Cancun - Chetumal Km 22
N/A
+52 5552840400
Wheelchair-accessible car parkWheelchair-accessible entrance
Not a big and very comfortable airport, cozy. The staff are friendly. Make sure you complete the health checklist before boarding !!!! Before the check-in, there is a QR code on the tables near the wall. Scan, and you will have a link to the questionnaire. It takes a couple of minutes, then another QR code will appear, which you will show to the employee. Good luck!
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Very clean airport, the security process was a lot faster than I expected. They make you fill out questionnaires to & from if you are traveling to/from the United States. Lots of cleaning crews everywhere and they have stickers on the floor for social distancing, & everyone wears a mask. From what I experienced, all airport employees know English & Spanish and the temperature inside the airport was
Such a pleasant experience. Everyone was so nice. They even helped us fill out our immigration documents properly. Now the rental car area expect too be there at least 2 hrs even with an reservation. And they have mandatory third party insurance that they don't tell you about that's EXPENSIVE. Overall 4 stars.
Cancun airport was very crowded too many people offering all kinds of deals. We were lucky we have a car and hotel reservation. I will be back.is a lot of fun. All you can eat, 17 lbs later in one week, we come back home, took a water pill, for tres days, loss all the extra weight.
Crowded and busy. Now way to social distance at all. Once through security a little different. Signs and seats showed distancing requirements. All workers that I saw in the duty free shops had on masks. If flying out of the airport allow a little more time to process the extra documents required. The lines moved a little slower but all were having to sign and process paperwork. American Airlines uses an App called Verify. It is not user intuitive and took a while to figure out and get the documents uploaded and approved and they had a special line at their counter for those that used the app. It did speed up the line but the app sorta is a pain to learn and understand.
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