Cape Girardeau, United States
3049 William St #137
$$
+15736513087
N/A
Horrible customer service and way overpriced. Sold me a screen protector and a case. The case was incompatible with the screen protector and damaged it. I went to return the case and protector, and the manager, Matt, refused to take the protector back. He was extremely rude and didn't seem knowledgeable about much of anything. At one point he even cursed and threatened my wife. Then he pretty much just said "Tough Luck" and went and hid in the back of the store. I called Best Buy corporate and got a 30 refund for the protector, no thanks to Matt. I'd stay far away from this place. Best Buy needs to fire all the employees like Matt before they drive them out of business even faster than they are already going. Find the items you want in their store, then buy them from Amazon. It's the best way to go.
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The most amazing customer service we have ever received! We left feeling like we had built a relationship with the gentleman that helped us out. We are from Marion and have to drive to Carbondale to get to a Best Buy. We happened to be in Cape yesterday evening and stopped into the store and I am so thankful we did. The associate helped us in many ways and also was able to find out a way to get our bill cheaper monthly with our phone company. Thank you Louie! We will most definitely be returning!
I've had nothing but amazing customer service from the associates, especially the managers, Matt and Daniel. Wouldn't go anywhere else to buy a phone.
Deli
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