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Cape Girardeau, United States

t-mobile.com
Cell phone store· Electronic parts supplier· Electronics store· Telephone company

T-Mobile Reviews | Rating 4.2 out of 5 stars (8 reviews)

T-Mobile is located in Cape Girardeau, United States on 155 Siemers Dr Ste 600. T-Mobile is rated 4.2 out of 5 in the category cell phone store in United States.

Address

155 Siemers Dr Ste 600

Phone

+1 5733320638

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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V

Victoria H

Ashley and Noah are the best! Super helpful. Great store, they make you feel welcome and explain everything so well. I recommend this location!

J

J Mabary

The salesperson was great at this store. The selection of available products was impressive. They fixed up my complicated account and saved me 100 monthly vs AT&T. Great customer support and fast fixes if you ever have a problem. 2 thumbs up all around.

G

Glenda Newell

The worst attitudes I've ever seen!! They act like they could care less whether they get new customers or not!! Guess I'll stay where I am

A

Amy Talley

I went in to switch from Cricket because of poor customer service. I received great service while in there. The phones weren't in stock, so I had to wait for them to arrive. When they shipped to the store I went in to get them activated; my son noticed the phone that we ordered 3 of was a lower price. I asked if we could receive the lower price since we ordered them 5 days before. I was told to contact sprint directly. When I did they told me to take them back the store I purchased them from. They also advised to call ahead to ensure they had phones since I had to wait on my phone to arrive at the store. When I called the store I was told there was a 45 restocking fee per phone, that I was never told about, and that I would lose all my numbers that were ported over. There was supposed to be a 30 day satisfaction guarantee. Absolutely horrible customer service.

B

Bethany Morgan

Love it! Got my upgrade!

C

Chelsea Suver

So I had a negative experience and the gentleman that was helping didn't get it fixed and I was quite upset. However the next day Shelby was able to get it taken care of. And since then everything's been ok. So hopefully that will be the only bad experience. I'm am hopeful for a good experience in the future. Plus I love my phone.

D

D Spalding

Long story, short: I've had my acct and phone number for 10 years. I needed to make some changes and somehow, someone, cancelled my number. There's a promise that a service tkt is in the works to restore my number. I just need to be patient a couple days. So removing my original bad review (copied), I'll wait and see.

B

Brandon Harrison

The customer service is absolutely terrible. They would not cooperate with what headquarters was telling them to do. The store manager insulted my family and I multiple times during our time in the store. The staff is very unprofessional and were constantly having conversations with one another during the transaction and were playing music right next to the counter. Absolutely inappropriate behavior for customer service.

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