Cape Town, South Africa
235 Lower Main Rd, Observatory,
N/A
+27214470861
My stay at the Observatory backpackers was on the poor side of "so-so" - let me tell you why. After booking for a three night stay in an 8-bed mixed dormitory, I arrived after a long drive in Cape Town to check in at the advertised time of 13:30, only to find that no one was on reception. I tried calling the number on the yellow facade of the building and spoke to the manager, who told me that the person whose job it was to man the reception would be contacted. After half an hour or so of not hearing back from her, I phoned again and no one picked up. I waited another half an hour, phoned again and still no one picked up. By this time it was becoming quite unpleasant to be sitting on the side of the road. I spoke to some of the guests who informed me that the receptionist would be back at 16:00, which was an inconvenience because I had an event to be at later that day. Eventually someone who claimed to be covering for this person let me in and informed me that I could “chill". My room had not been cleaned, and I had nowhere to put my luggage. Eventually, at around 16:30, the receptionist arrived and peremptorily told me I could “wait in the lobby", which I did. The guests had been cleaning the rooms for new arrivals to check in, which I found rather peculiar. Besides the poor service, the upstairs bathrooms were in a disgusting state, nobody wore masks and maintained a safe social-distance, the kitchens were a mess and the cleaning staff appeared to bemoan the fact that they had to clean these amenities. Otherwise, my bed was infested with bedbugs. I have stayed in worse backpackers, believe it or not, but to say this one was among the best would be hyperbolic to put it mildly. Very poor, do not recommend!
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Place is fine but needs alot of work. I experienced bugs biting me the whole night, bed has sqeeky sounds. The wifi is very slow when you are in your room. This place needs more work otherwise i dont see it going somewhere further.
Nice place to stay in Dorms (without family). Free Wi-Fi, TV, All cooking utensils are available so that we can bring our own items to cook ourselves, etc... Please see the pics I have taken.
Well...it was sumthing different. But too hostel like for me. No towels or toilet paper or soap or anything remotley extra supplied. Not even a warm blanket. Oh and the hot water. Non exsistant. Expect your shower cold. Otherwide intresting experience.
Comfortable, convenient and safe.. Staff are friendly. Hostel is quite spacious and is kept clean.
Great for chilled vibes and socialising
It was my home, the place I will go back to. Beautiful garden that I enjoy, friendly staff who was there for me during my hard times. Clean beddings and I enjoy the breakfast. Management who understood and take action when needed.
Enjoyed my stay here thoroughly, the staff were very friendly and very welcoming. I absolutely would recommend that you stay here
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