Peterborough, United Kingdom
Boongate
N/A
+441733698150
So far a great dealership to deal with, had the pleasure of dealing with Macauley jenner who was incredibly helpful and swift with processing and managed to drop car off despite COVID 19 difficulties, hopefully my experience does not end badly like some of the others on here with funds as it has been top notch so far!
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Good and clean shoproom, organised. Good sample for anyone.
Extremely disappointing, the start of the process was relatively smooth and efficient since then I am still waiting to be paid for the car that Evans Halshaw now have in their possession. What makes this worse is that it is my mother's car, she is seriously ill in hospital and needs this money for her care. Despite being told that I would receive the money within 3-4 working days I am still waiting and every time I try to get some kind of answer I get no response or as in today's case staff member has gone off on half day after being told he would ring me.
Absolutely appaling car dealership, will never ever shop here again and I plead that other don't either! They're quick into roping you into a deal, and quicker to take your money! But that doesn't mean they will pay off your car that you're part exchanging in. I ended up paying the finance on the car I traded in aswell as my new one thta I bought with them. Customer service is so poor, they lie through their teeth with everything! Took over a month for them to sort out a new key (which was in fact part of the deal) but then after weeks of chasing asking where it is, they hadn't even ordered it. I was told to go to a local dealer to order one myself (which could've been done in the first week) and they were slow to pay the bill on that! Please do not buy from this garage.
I was served by Macauley Jenner, he made the process of purchasing my vehicle very quick and simple, as well as answering any queries that I had and was incredibly friendly which helped my as it was my first time buying a car.
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