Cardiff, United Kingdom
Llantrisant Rd
N/A
+443333558476
Latest update Its fast approaching 2 years since we moved in and still Barratt have not resolved the snagging. In the last month we have taken 2 days off work to be at home for scratched windows to be replaced and also the acoustic vents to be fitted. On both occasions the window contractor arrived with the wrong parts and also fitted scratched windows for the 4th time which means they have to come back yet again. We still have an non plastered and unpainted panel in our ceiling after it was cut out to investigate a water leak. Don't buy Barratt, they are useless. Original post We have purchased our new Barratt home over 12 months. We woke this morning to another major leak from our water tank which previously leaked through the lounge ceiling. Barratt have had over 100 days access to the property and still failed to complete snagging list with hundreds of emails sent and received. Repairs to problems we informed Barratt of 12 months ago still not fixed. We were provided inaccurate information by sales and property did not comply with planning permission. Our formal complaint to South Wales Managing Director was ignored. Our complaint has been ongoing for 6 months with significant issues constantly being ignored.
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New developments but it doesn't seem like there's any planning for public transport; considering the carbon footprints private cars would create in such a beautiful area.
Ok. But roads and pavements left to last, unlike redrow who tend to deal with the infastructure first hence only 3 stars.
Staff are professional and polite. We found them a pleasure to deal with. We looked at other surrounding builds and found Barratt offer a great quality build for good value.
Very polite helpful staff in the Sales and info Centre
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