Cardiff, United Kingdom
242 Penarth Rd
N/A
+44 2920787500
Delivery
Wheelchair-accessible entrance
Absolutely gutted today, I rang and spoke with a person about picking up 20ltr Moretti, was told they had 4 x 20ltrs left confirmed I'd buy 2x20ltrs travelling from Newport. I was told they shut at 16:00pm, I rang at 15:00pm arrived with family in car excited to try out my new David unit at 15:20 only to pull up and find the whole place locked and closed!! Clearly decided to close and go home early, would have been nice to be told this on the phone before I said I'd leave Newport!! Thanks for that.
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I ordered a case of 6 of the splended Whispering Angel rose, good price together with a discount code of 10. I placed my order on Saturday and I requested that if no one was in that the order was left in a safe place. I had an email confirmation from fine wines to acknowledge my order and also an additional email from Sam Earls to advise the courier would leave as per my designated delivery instructions. To my delight the order was delivered yesterday Tuesday and left as per my instructions. Very pleased with the high level of customer service, good price , highly recommend and I will definitely use again . I would also like to commend Sam in his customer service , thank you for keeping me updated thought the whole order process .
I ordered some rioja and was delighted with how this was managed. Jonathan Tew (retail manager) was attentive and helpful with the arrangements and despite delivery being around 150miles the wine arrived the very next day, perfectly packaged and in excellent condition.
Great wine shop - have been to a few tastings and events here and it's always great value and very friendly. Staff are really helpful if you need a hand picking a wine/gift - also worth asking about the discount card! A little out of the way of town but not too far, and definitely worthwhile heading to - Cardiff is a bit lacking in good wine shops near the centre but this more than makes up for it.
The shop is open to the public.
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