Carencro, United States
3824 NE Evangeline Thruway
N/A
+13375652675
I recommend using the online check in first by searching Lourdes Online Check in Google. You should know you are asked to show up in parking lot 15-20 minutes before your appointment, then call them to let them know you arrived. The wait was about an hour but understandable due to the pandemic. The nurses and doctors I saw we're very attentive and efficient while also feeling like they cared. The medical receptionist was very nice and knowledgeable too. It was a very good experience for me besides the wait is all.
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The staff is incredibly attentive, friendly and professional. Dr Granger is incredible. He took time to explain the options were, how they differed, what he would suggest and why. This was better than what I expected, especially given the large number of people waiting to be seen. Bravo, LUC!!!
Went into clinic (on a Sunday) for something in my eye. Nicely greeted, fair waiting time, thorough exam. Pleasant staff. I am satisfied. I would recommend, and will use again, if needed.
Cons: The wait was crazy. I had an appointment at 2:45 and wasn't called a half-hour later. (Only reason I put 4 stars) Pros: Awesome nurses and doctors. Dr Granger was very caring and concerned. The people who did the x-ray and EKG were nice. Good job Lourdes Urgent Care Carencro!!
The process for making appointment is very long and tedious. The DOB menu needs to be improved. You have to go backwards for your year of birth by hitting the back arrow until you reach it. If you were born in the 90's or 2000 It's not so bad but if you were not then it becomes a tiresome process.
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