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Carlton Leisure

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Pinner, United Kingdom

carltonleisure.com
Travel agency· Tour operator· Travel Services· Tours· Vacation Rental Agents· Travel Agents· flights search site· cultural tours provider· hotel· travel aggregator· Holiday apartment rental· Tour agency

Carlton Leisure Reviews | Rating 3.1 out of 5 stars (4 reviews)

Carlton Leisure is located in Pinner, United Kingdom on 299 Rayners Ln, Rayners Lane. Carlton Leisure is rated 3.1 out of 5 in the category travel agency in United Kingdom. Dear Valued Passenger,\nDue to recent concerns over the Coronavirus (COVID-19) pandemic, we have received a high volume of customer enquiries regarding flight cancellations and future travel plans. We apologise for the abnormally long wait times on our phones and via email. We appreciate your patience and understanding as we work with our customers. \n\nTo make things easier for us to contact you, please leave your name, flight reference and contact telephone number and our management team will call you within 48 hours. \n\nWhat we are doing:\n\nWe have prioritised travellers who are due to depart within the next 3 days and travellers who are stuck abroad trying to bring them back home to safety.\n\nIf you have already sent us an email and need urgent assistance, please send us a message through our Facebook page https://www.facebook.com/CarltonLeisure\n\nWhat is next:\n\nThis is a rapidly changing situation. Please know that the Carlton Leisure team is committed to adapting quickly and accordingly to changing plans as they unfold. We love our customers and we are always here to help you and make sure to find the best and most feasible solutions for you.\n\nThank you for choosing Carlton Leisure, We cannot wait to start booking your holidays once again!,Dear Valued Passenger, Due to recent concerns over the Coronavirus (COVID-19) pandemic, we have received a high volume of customer enquiries regarding flight cancellations and future travel plans. We apologise for the abnormally long wait times on our phones and via email. We appreciate your patience and understanding as we work with our customers. To make things easier for us to contact you, please leave your name, flight reference and contact telephone number and our management team will call you within 48 hours. What we are doing: We have prioritised travellers who are due to depart within the next 3 days and travellers who are stuck abroad trying to bring them back home to safety. If you have already sent us an email and need urgent assistance, please send us a message through our Facebook page https://www.facebook.com/CarltonLeisure What is next: This is a rapidly changing situation. Please know that the Carlton Leisure team is committed to adapting quickly and accordingly to changing plans as they unfold. We love our customers and we are always here to help you and make sure to find the best and most feasible solutions for you. Thank you for choosing Carlton Leisure, We cannot wait to start booking your holidays once again!

Address

299 Rayners Ln, Rayners Lane

Phone

+44 2083856850

Open hours

...
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K

kav theva

Had to travel to Dubai for business purposes. I dealt with Edward he was able to sort out my changes within no time. He was friendly and dealt with the matter really well. I will definitely book with Carlton Leisure next time.

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Toby Jones

Quite possibly the worse company I have ever dealt with. My flight got cancelled, they offered me vouchers, I refused these and successfully claimed through my credit card. In my opinion they lied to me; they said I would lose out if I didn't accept them as I hadn't turned up to the flight. The flight was cancelled. The planes were grounded , and we were locked down. I'm not sure what they thought I was going to turn up for. Two months later they then called me twice to refund me. I told them twice I'd already been paid out by my credit card. They still refunded me. They then accused me of claiming twice and threatened to take me to court if I didn't BACs them the money. I told them it's been sitting unspent on my credit card you can have it back from there. So I return it once they set up a link. Funnily they managed to do this within 24 hours. The accusations from this company and their rudeness, coupled with their inability to answer a phone in a timely manor (under an hour) make them one of the most unlikely ones that I will ever recommend to anyone ever.

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Abeel Ali

If you book with them without reading the reviews and get burnt then serves you right. They will not help you if your flights get cancelled or delayed while you are abroad. All they do is tell you to contact the airlines. Avoid whenever possible. They are honestly useless. They do everything by email and take days to respond. When they finally do respond they are the most useless and incompetent people ever to be found.

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The Physio Box

***DO NOT BUY FROM THIS COMPANY !!!*** TOOK 1500 FROM ME FOR FLIGHTS TO THE US AND 18 MONTHS, 300 00 DEATHS AND BOTH BORDERS CLOSED THEY ARE STILL REFUSING TO REFUND. AVOID AT ALL COSTS

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